Disclosure based on the Specified Commercial Transactions Act
Name of the seller
AOYAMA KONGBANG
Name of the General Manager
Kim Min-ju, CEO of RENNGA Co., Ltd.
Seller address
1F Star Jingumae, 3-6-5 Jingumae, Shibuya-ku, Tokyo 150-0001
email address
aoyama.kongbang@gmail.com
Sales price
Display by product
Required fees other than the product price
Shipping costs will be borne by the purchaser.
Payment method and timing
[Credit card]
This will vary depending on your credit card closing date and contract details. Please contact your credit card company.
Delivery time of the product
Approximately 7 to 10 business days from the time of order. *However, the shipping date information listed on each product page will take priority.
[About returns and cancellations after ordering]
Return deadline
Please return the product within 7 days of arrival.
Return Shipping Fee
Returns due to personal reasons will be at the customer's expense. However, we will cover the cost of replacing defective products and products delivered in error.
Return deadline
Please return the product within 7 days of arrival.
Cancellation after ordering
- Order production: You can cancel (with a full refund) before production begins.
We do not accept cancellations after production has begun.
Refunds are not possible under any circumstances, so please let us know before production begins. - Non-custom orders: Orders cannot be cancelled after they have been completed.
Regarding paperless invoices and receipts
In order to conserve environmental resources, our store is implementing paperless procedures (saving paper).Therefore, we do not enclose a delivery note (purchase details) with the delivered items you order.
We are mindful of the environment and will continue to make efforts every day to avoid issuing unnecessary paper, so we appreciate your understanding.